Returns

The received goods is to be examined by the receiver immediately for your completeness and correctness. Complaints at expiration of 30 days are not recognized. For products already opened return right and no right to exchange does not exist.

Sunglasses and cosmetic products are excluded from return.

Lodging a complaint contact lenses must in a suitable contact lens container, in suitable preservative agent be stored, with blister pack (or original glass containers with yearly contact contacts) at us for complaint with the manufacturer be sent in. A copy invoice has to be attached. Complaints of drained contact contacts cannot be worked on, since an examination is then no longer possible with the manufacturer on lack and is rejected any replacement.

Returns shall be paid with shipping, and the costs thereof shall be borne by the sender.

Returns are made to this address:
Vision Group AG
Riedwiesenstrasse 23
8305 Dietlikon
Switzerland